CUSTOMER SUPPORT
Submit a Claim
Tell us about any issues with products in your order. We are here to help.
Step 1 of 4
Verify Order
Claims must be reported within 24 hours of delivery.
BEFORE YOU BEGIN
Have your order number ready
Live photo or video evidence
No gallery uploads
Claim submitted
We have received your claim. Our customer support team will contact you within 48 hours. Final review may take up to 72 hours. Please keep the affected products and packaging until the review is complete.
Claim reference
My Claims
See claims submitted for your recent Shopify orders.
DESIGN PREVIEW
Sample order data only. Nothing is verified, uploaded or submitted.
Need more help? Contact customer support on WhatsApp
Live camera capture
Camera access is required. Previously saved files cannot be selected.
00:00 / 00:300 / 20 MB
